Cookies Policy
This Cookies Policy explains how Simallin Limited (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website, www.simallin.com (the “Site”). This policy should be read alongside our Privacy Policy, which details how we protect and use your personal data.
By continuing to browse our Site, you consent to the use of cookies in accordance with this policy. You can manage your preferences at any time through our cookie consent banner or your browser settings.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
2. Why Do We Use Cookies?
We use cookies for several essential reasons:
- To Make The Site Work: Necessary cookies enable core functionality such as user login, account management, secure payment processing, adding eSIM plans, and the initial activation process. The website cannot function properly without these cookies.
- To Improve Performance: Analytics cookies help us understand how visitors interact with our Site (e.g., which destination plans are most popular, how users navigate through the purchase flow, and if there are any errors during activation). This data is used to improve the website’s performance, troubleshoot issues, and enhance the user experience.
- To Remember Your Preferences: Functionality cookies allow the Site to remember choices you make (such as your login details, language, preferred currency, or recently viewed destination countries) and provide enhanced, more personal features.
- For Marketing: Targeting or advertising cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for you (e.g., showing you offers for eSIMs in a country you recently searched for), and to measure the effectiveness of our marketing campaigns. This helps us promote our services to potential customers.
3. Types of Cookies We Use
Category | Purpose | Managed |
Strictly Necessary | Essential for the Site to function. They enable security, network management, and transactions. You cannot disable these via our banner, but you can via your browser. | Consent not required |
Performance | Help us understand how visitors use the Site, like page views and error rates. All information is aggregated and anonymous. | Via Consent Banner |
Functional | Remember your choices to provide a more personalized experience (e.g., currency, language). | Via Consent Banner |
Targeting | Used by us and our advertising partners to build a profile of your interests and show you relevant ads on other sites. | Via Consent Banner |
4. Third-Party Cookies
We work with third-party service providers that may also set cookies on our Site. These include, but are not limited to:
- Analytics Providers: (e.g., Google Analytics, Hotjar) to understand how our Site is used and to improve its performance.
- Payment Processors: (e.g., Stripe, PayPal, Skrill) to securely handle transactions for eSIM purchases.
- eSIM Technology & Carrier Partners: Our underlying eSIM technology providers and mobile network operators may set cookies to assist with profile provisioning, activation, and service quality.
- Marketing & Social Media Platforms: (e.g., Meta Pixel, TikTok Pixel, LinkedIn Insight Tag) to track the effectiveness of our ads, retarget visitors, and find new customers. We may also work with travel and affiliate marketing platforms.
These third parties have their own privacy and cookie policies. We do not have direct control over how they use these cookies.
5. How Can You Manage Cookies?
You have the right to decide whether to accept or reject non-essential cookies.
a) Cookie Consent Banner: Upon your first visit to our Site, you will be presented with a cookie consent banner. Here, you can adjust your preferences for all non-essential cookie categories (Performance, Functional, Targeting).
b) Browser Settings: You can set your web browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly. For example, you may not be able to complete a purchase, log in to your account, or activate an eSIM profile.
Instructions for managing cookies are available in the ‘Help’ section of your browser:
c) Advertising Opt-Outs: To opt out of targeted advertising by participating companies, you can visit:
- Your Online Choices (EU): http://www.youronlinechoices.com/
- Network Advertising Initiative (NAI): http://optout.networkadvertising.org/
- Digital Advertising Alliance (DAA): http://optout.aboutads.info/
6. Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, law, or our data practices. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about our use of cookies or this policy, please contact us at:
Simallin Limited (Reg. No. 801545)
Address: 51 Bracken Road, Sandyford, Dublin 18, Ireland, D18 CV48
Email: help@simallin.com
Last Updated: 2025-11-18